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ENVIRONMENTAL POLLUTION CLAIMS SERVICE

users, claims of volunteer laborers, etc. In handling these types of claims, one must consider "mass psychology" in the sense that what you do for one person may well set the trend for what you must do thereafter for all others.

During our involvement with oil spills/ environmental pollution occurrences, we frequently have been utilized as a coordinator in regards to coordinating the activites of cleanup, claims, public relations and legal. All of these elements must be closely coordinated rather than each going their separate way.

Because of the political and economic impacts of oil spills, only the most experienced adjusting personnel should be involved. One reason is that improper handling of an oil spill could lead to a Class Action which otherwise might have been avoided.

If you are confronted in the future with a major or minor environmental pollution occurrence, please call us and we will promptly, adequately and economically take care of your environmental pollution claims problems.

Very truly yours,

CRAWFORD AND COMPANY

Ron DeNoville, General Manager

Environmental Pollution Claims Division

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1. Ed Kettel, Assistant Treasurer, Atlantic-Richfield
2. Bill Rowland, President, Petroleum Casualty (Exxon)

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Jim McCullough, Insurance Risk Manager, Union Oil of

California

Tom Lister, Insurance Manager and Frank Jose, Assistant
Insurance Manager, Standard Oil of California

Tom Douglass, Assistant Treasurer, Standard Oil of Ohio

Marty Flink, Jr., Insurance Manager, Standard Oil of
Indiana

Lou Haxby, Manager, Environmental Conservation
Department, Shell Oil Company

Bob Stine, Insurance Manager, Phillips Petroleum

John Godfrey, General Attorney-Claims, Missouri Pacific
Railroad

Charles Johnson, Assistant Treasurer, Cities Service Company

Russ Madigan, Insurance Manager, Champlin Petroleum

Charles Morgan, Treasurer, Marathon Oil Corporation

A. Gordon Hanau, Insurance Manager, Consolidated Natural
Gas & Service Company

14. George Yaneff, President, Oil Insurance Limited

15. Charles Niederer, Insurance Manager, Ocean Drilling & Exploration Company

16. Joseph Herrera, Manager Insurance and claims, StatesSteamship Company

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Dr. Jack Gould, Secretary, Committee on Environmental
Affairs, American Petroleum Institute

Ron Massey, Insurance Manager and Bob Fern, Assistant
Environmental Protection Coordinator, Imperial Oil
Limited

Hank Wright, Western Oil & Gas Association

20. Charles Bailey, Insurance Manager and Vice President

Tenneco, Inc.

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21. Bob Kreiling, Insurance Manager, Texaco, Inc.

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W. Hough, Insurance Manager, Bethlehem Steel

23. Other Insurance and Risk Managers of other oil companies

ATTORNEYS

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Tony Brown and Dennis Bromley of Pillsbury, Madison &
Sutro of San Francisco (1971 San Francisco Class Action
Spill)

Allen Baillie of Healy & Baillie of New York City
(90 mile long oil spill on the St. Lawrence River
on 6/23/76- Limitation of Liability Filed)

Tony McGee, House Council for Exxon Company, U.S.A.,
Houston (45 mile long St. Lawrence River Oil Spill
of 4-15-74- Class Action avoided)

Richard Myer of Mcllugh, Heckman, Smith & Leonard
of New York City (1971 St. Croix Island Class Action)
George Freehill of Freehill, Hogan & Mahar of New
York City

Peter Bernard of lacre, Montgomery, Hill & Cunningham
of Vancouver, Canada

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Alex Hetherington, Managing Director, TOVALOP and
President of International Tankers Indemnity Association

Charles Mawdsley, Charles Taylor and Company, London
(Standard Steamship Owners Protection & Indemnity
Association)

Rex Palmer, Thomas R. Miller & Son, London ( U.K. Club)
4. Allen Maccoy, Thomas R. Miller & Son, Bermuda

GOVERNMENT

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Ken Biglane, Director, Oil & Special Materials Control
Division, Environmental Protection Agency, Washington, D.C.

Charles Corbett, Captain, U.S. Coast Guard, Chief,
Environmental Coordination Branch, Washington, D.C.

Michael Christensen, Office of Marine Environment &
Systems, Marine Environmental Protection Division
U.S. Coast Guard, Washington, D.C.

J. R. Kirkland, Captain, U.S. Coast Guard, Chief,
Marine Environmental Protection Division

Al Bridgman, Jr., Attorney, Captain, U.S. Coast Guard,
Washington, D.C.

James S. Mattson, National Oceanic and Atmospheric
Administration, Washington, D. C.

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MAJOR CO-ORDINATING SPEECHES

1979 Oil Spill Conference (International) in Los Angeles, California (sponsored by: American Petroleum Institute; Environmental Protection Agency; United States Coast Guard)

The 5th Annual Oil Spill Conference, Orlando, Florida 1978

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The American Society for Testing and Materials Seminar on
"Procedures for Measuring the Economic Value of Environmental
Damages", New Orleans, Louisiana 1978

The Pipe Line Insurance Managers Conference, Los Angeles,
California - 1978

The Risk Insurance Managers Society (011 Industry Session) in
New York City - 1977

1979

The American Society of Insurance Managers (011 Industry Session) in Dallas, Texas

1975

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The Canadian National Oil Spill Committee in San Francisco

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1975

Texaco through their insurance representative, invited this writer
to give a talk and participate at their on-scene Oil Spill
Commander's Symposium at Beacon, New York. At this meeting,
Texaco formed their National response teams to handle major 011
Spills- 1974

The Institute of Man and Science in New York at the United States Environmental Protection Agency Symposium 1973

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11. The American Petroleum Institute (Sub-Committee on Oil Spill Cleanup), in San Francisco - 1972

12. The American Petroleum Institute (Division of Insurance and Risk Managers), Miami, Florida - 1971

UNITED STATES ENVIRONMENTAL PROTECTION AGENCY
EDISON WATER QUALITY RESEARCH LABORATORY
EDISON. NEW JERSEY 08817

October 2, 1973

Mr. Ron De Noville

General Manager

Oil Claims and Oil Services

1588A Callens Road

P.0. Drawer 1436

Ventura, California 93001

Dear Ron,

Just a note thanking you for your participation in last week's conference on the Assessment of Social Impacts of Oil Spills.

We here at the Edison Water Quality Research Laboratory feel that your contributions to the conference were very pertinent and cause us to realize the insight and value that hard experience can lend to such a symposium.

I hope that you benefited from the conference as much as we learned from your involvement. Again, thank you.

Sincerely yours,

Step Daul

Stephen Dorrler

Chief, Oil Spills Branch

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