How to Write and Present Technical InformationCambridge University Press, 1999 M02 18 - 224 pages How to Write and Present Technical Information provides readers with concise, easy-to-use guidelines for communicating about technology in professional environments. Communication is a vitally important function of every high-tech professional, and one that is often neglected in training. Many professionals are uncomfortable with the communication tasks they face every day in the workplace. These tasks include such diverse activities as writing reports, technical manuals, articles and papers; designing visual material; organising meetings and preparing speeches. The book shows how to save time by preparing for these activities, and how to tap into individual talents more effectively. Dr Sides' book is clear, easy-to-read and easy to put into practice. Furthermore, the advice has been tested by the author on courses he has held for General Electric, Digital Equipment Corporation and MIT, among others. This edition is fully updated to cover internet and multimedia applications, and publicity material and advertising copy. |
Contents
Who We Are and What We Do | 3 |
How to Define HighQuality Documentation | 8 |
How to Define Your Audience | 13 |
Getting Started | 23 |
How to Get Organized | 25 |
How to Get Information with Interviews | 34 |
How to Explain Your Subject | 38 |
How to Use Graphics with Reports and Papers | 48 |
How to Write Analysis Reports | 113 |
How to Write Product Descriptions | 119 |
How to Write and Design for Electronic Media | 125 |
How to Use the Internet as a Writing Tool | 127 |
How to Design and Write for Multimedia Applications | 130 |
How to Design and Write for the World Wide Web | 138 |
How to Write and Manage Associated Communications | 143 |
How to Write Public Relations Documents | 145 |
How to Use Writing Tools | 59 |
How to Write a Paper or Report | 65 |
How to Organize a Paper | 67 |
How to Write the Discussion or Body of an Article | 71 |
How to Write the Exit | 77 |
How to Write the Lead | 80 |
How to Write Specific Documents | 85 |
How to Write Memos | 87 |
How to Write Specifications | 91 |
How to Write Procedures | 98 |
How to Write Proposals | 104 |
How to Write Marketing and Advertising Documents | 153 |
Finishing Your Work | 159 |
How to Avoid Common Writing Problems | 161 |
How to Edit and Revise Your Work | 173 |
Presentations and Meetings | 181 |
How to Make Professional Presentations | 183 |
How to Use Visuals with Presentations | 194 |
How to Run Effective Meetings | 200 |
205 | |
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Common terms and phrases
analysis reports Artificial Intelligence audience analysis Bar Graph chapter charts CONCLUSION describe desktop publishing detail display document editing and revising effective environment example exit Figure format Gantt chart graphics hardware high-tech industries hypertext ideas identify important Internet interview Isabel Briggs Myers issue Journal of Technical lead LISP Machine Live their outer logical meetings memo multimedia organization outline paragraph person Power Macintosh presentation problem product descriptions professional proposal public relations public service announcements punctuation questions Radio Shack Readability reader-centered discussion readers Remember report or paper requires screen sense sentence signal SigPak solution speaker stipulative definitions strategy structure style SUGGESTED READINGS tape Technical Communication Technical Writing techniques things tion tool topic understand visuals words writer-centered writer's block Writing and Communication written York