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Y 4.G 74/7:P 96/12

THE 9/11 COMMISSION RECOMMENDATIONS ON
PUBLIC DIPLOMACY: DEFENDING IDEALS AND
DEFINING THE MESSAGE

HEARING

BEFORE THE

SUBCOMMITTEE ON NATIONAL SECURITY,
EMERGING THREATS AND INTERNATIONAL

RELATIONS

OF THE

COMMITTEE ON

GOVERNMENT REFORM

HOUSE OF REPRESENTATIVES

ONE HUNDRED EIGHTH CONGRESS

SECOND SESSION

AUGUST 23, 2004

Serial No. 108-261

Printed for the use of the Committee on Government Reform

Available via the World Wide Web: http://www.gpo.gov/congress/house
http://www.house.gov/reform

98-211 PDF

U.S. GOVERNMENT PRINTING OFFICE

WASHINGTON: 2005

For sale by the Superintendent of Documents, U.S. Governmen

EPOSITORY

Internet: bookstore.gpo.gov Phone: toll free (866) 512-1800; DC area (202) 512-1800
Fax: (202) 512-2250 Mail: Stop SSOP, Washington, DC 20402-0001

JUN 0 9 2005

STANFORD UNIVERSIT

JONSSON URRAC

COMMITTEE ON GOVERNMENT REFORM

DAN BURTON, Indiana

TOM DAVIS, Virginia, Chairman

CHRISTOPHER SHAYS, Connecticut
ILEANA ROS-LEHTINEN, Florida
JOHN M. MCHUGH, New York
JOHN L. MICA, Florida
MARK E. SOUDER, Indiana
STEVEN C. LATOURETTE, Ohio

DOUG OSE, California

RON LEWIS, Kentucky

TODD RUSSELL PLATTS, Pennsylvania
CHRIS CANNON, Utah

ADAM H. PUTNAM, Florida
EDWARD L. SCHROCK, Virginia
JOHN J. DUNCAN, JR., Tennessee

NATHAN DEAL, Georgia

CANDICE S. MILLER, Michigan
TIM MURPHY, Pennsylvania
MICHAEL R. TURNER, Ohio
JOHN R. CARTER, Texas

MARSHA BLACKBURN, Tennessee
PATRICK J. TIBERI, Ohio
KATHERINE HARRIS, Florida

HENRY A. WAXMAN, California
TOM LANTOS, California
MAJOR R. OWENS, New York
EDOLPHUS TOWNS, New York
PAUL E. KANJORSKI, Pennsylvania
CAROLYN B. MALONEY, New York
ELIJAH E. CUMMINGS, Maryland
DENNIS J. KUCINICH, Ohio
DANNY K. DAVIS, Illinois

JOHN F. TIERNEY, Massachusetts
WM. LACY CLAY, Missouri

DIANE E. WATSON, California

STEPHEN F. LYNCH, Massachusetts

CHRIS VAN HOLLEN, Maryland

LINDA T. SANCHEZ, California

C.A. "DUTCH" RUPPERSBERGER, Maryland ELEANOR HOLMES NORTON, District of Columbia

JIM COOPER, Tennessee

BETTY MCCOLLUM, Minnesota

BERNARD SANDERS, Vermont (Independent)

MELISSA WOJCIAK, Staff Director

DAVID MARIN, Deputy Staff Director/Communications Director
ROB BORDEN, Parliamentarian
TERESA AUSTIN, Chief Clerk

PHIL BARNETT, Minority Chief of Staff/Chief Counsel

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CONTENTS

Page

53

85

Ford, Jess T., Director of International Affairs and Trade, Government
Accountability Office, prepared statement of

Harrison, Patricia de Stacy, Acting Under Secretary of State for Public

Diplomacy and Public Affairs, Department of State, prepared statement

of

Kean, Thomas H., Chair, National Commission on Terrorist Attacks Upon

the United States (the 9/11 Commission); and Jamie S. Gorelick, Com-

missioner, National Commission on Terrorist Attacks Upon the United

States (the 9/11 Commission), prepared statement of

Kucinich, Hon. Dennis J., a Representative in Congress from the State
of Ohio, prepared statement of

26

7

Maloney, Hon. Carolyn B., a Representative in Congress from the State
of New York, prepared statement of

14

Reinhard, Keith, president, Business for Diplomatic Action, and chair-
man, DDB Worldwide, prepared statement of

129

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THE 9/11 COMMISSION RECOMMENDATIONS ON PUBLIC DIPLOMACY: DEFENDING IDEALS AND DEFINING THE MESSAGE

MONDAY, AUGUST 23, 2004

HOUSE OF REPRESENTATIVES,

SUBCOMMITTEE ON NATIONAL SECURITY, EMERGING
THREATS AND INTERNATIONAL RELATIONS,
COMMITTEE ON GOVERNMENT REFORM,

Washington, DC.

The subcommittee met, pursuant to notice, at 1 p.m., in room 2154, Rayburn House Office Building, Hon. Christopher Shays (chairman of the subcommittee) presiding.

Present: Representatives Shays, Turner, LaTourette, Platts, Kucinich, Maloney, and Tierney.

Staff present: Lawrence Halloran, staff director and counsel; Thomas Costa, professional staff member; Sarah D'Orsie, deputy clerk; Andrew Su, minority professional staff member; and Earley Green, minority chief clerk.

Mr. SHAYS. A quorum being present, the Subcommittee on National Security, Emerging Threats and International Relations hearing entitled, "The 911 Commission Recommendations on Public Diplomacy: Defending Ideals and Defining the Message," is called to order.

In the war against trans-national terrorism, we are losing ground on a crucial front: The battle of ideas. Words, not just weapons, fuel revolutions; and the language of political liberty and economic opportunity can inspire the victory of life over death, faith over fatalism and progress over stagnation throughout the Muslim world.

The next generation of potential terrorists can be stopped with books rather than bombs, if we help empower and mobilize the moderate majority with the vocabulary of hope.

Public diplomacy, the cultural exchanges, educational programs and broadcasts used to convey U.S. interests and ideals to foreign audiences, helped win the cold war. But according to the State Department's advisory group on public diplomacy for the Arab and Muslim world, "the United States today lacks the capabilities in public diplomacy to meet the national security threat emanating from political instability, economic deprivation and extremism."

In the rhetorical arms race for the hearts and minds of the Muslim world, some ask how the most technologically advanced Nation on earth is being outgunned by a movement largely based in caves. In our previous hearings on public diplomacy, witnesses described a lack of strategic coherence in U.S. efforts to communicate

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