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1 Except where indicated by 1 or more asterisks, the high cost year was 1954. 1 asterisk (*) denotes 1949 as the highest cost year; 2 asterisks (**) denote 1950; 3 asterisks (***) denote 1955; 4 asterisks (****) denote 1957.

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[Administrative Memorandum No. 27 Rev., Placement Process No. 12 Rev.]
SEPTEMBER 23, 1953.

To: All personnel.
From: Fred Z. Hetzel, Director, USES for the District of Columbia.
Subject: Procedures to be followed in carrying out activities relating to

claimants.

The purpose of this revised memorandum is to set forth current procedures and point out the responsibilities of local office personnel in the processing of applications of individuals filing for Unemployment Compensation Benefits.

It is important that every possible effort be made to place these applicants and notify the Unemployment Compensation Board on Form DUCB-13 Revised of action taken in the behalf of every claimant for whom we have suitable employment.

Procedures to be followed for applicants who have failed a claim for Railroad Unemployment Insurance benefits are given in Administrative Memorandum No. 21, Placement Process No. 9, Rev. The word "claimant" as referred to below will include U. C., U. C. V., and "G. I." claimants.

I. REGISTRATION

An application card will be prepared in accordance with minimum standards for all potential claimants before the initial claim for benefits is filed. The office handling the occupation for which the applicant is best qualified will be responsible for preparing the Form USES-511. All necessary additionals will be prepared so that each claimant will be available for referral to all job openings for which he is qualified. When the applicant has skills handled by another office, he will be advised that it will be necessary for him to register in that office. Also, at this time, the interviewer will note on the identification card that the applicant has skills handled by another local office and will identify that office. This will serve as a flag to the U. C. Board to question the applicant as to his registration in that office.

When an application is already on file, the card will be brought up to date as necessary by adding recently acquired education, training, and employment information, correct address, and other pertinent information. In those instances where the card is completely out of date, a new application will be prepared and the old one destroyed.

When an interviewer feels that a potential claimant is withholding information concerning his work history to prolong his benefit payments, it should be brought to the attention of the supervisor. The supervisor should then check the application for work against the work record in the UC Division. If a discrepancy is found, the applicant should be called in for reinterview. A classification will then be assigned accordingly.

As the period of war in which the individual must have served to be eligible for veterans status for employment service purposes varies considerably from the readjustment allowance period, there may be instances where veterans will be drawing readjustment allowance benefits and will not be registered as veterans in the local office. When such is the case, the applicant filing for S. R. A. benefits will be registered on a nonveteran card. To identify the applicant as being eligible for a G. I. claim the dates of military service will be shown in the section ordinarily used to record veterans status.

Title IV of the Veterans' Readjustment Assistance Act of 1952 provides for payment of unemployment compensation benefits of $26 a week for 26 weeks to ex-servicemen with 90 days or more of duty discharged under conditions other than dishonorable since June 27, 1950, the start of the Korean War.

Ex-servicemen and women contacting the local office for the purpose of filing for such benefits will, as in the case of World War II veterans and upon presentation of proper proof of status be registered as indicated above. They will then be referred to the Unemployment Compensation Division to file their claims. Local office staff will not attempt in any manner to interpret this law for the veteran, make any determination of his eligibility or noneligibility for TC benefits. Answers to all such questions will be the responsibility of UC personnel.

After registration, the potential claimant will be referred to the placement section for referral when the occupation is shown on the demand list. When job opportunities for the applicant are not available at the time of registration, he will be advised to report to the D. C. Unemployment Compensation Board at 503 K Street NW., for filing the claim.

Each individual filing for benefits should be given a notice such as the following: "Important Notice to Prospective Claimants for Unemployment Compensation Benefits," and which reads as follows:

"To file a claim for Unemployment Compensation, report IMMEDIATELY to Benefits Department of the District Unemployment Compensation Board, First Floor, 1724 F St. NW."

"Bring with you:

"1. Social Security Account Number

"2. Original Registration Identification Cards issued by the United States Employment Service

"3. Names and Addresses of all your employers during the past 18 months. "4. Discharge papers if you are a veteran and are filing for Readjustment Allowances, or U. C. V."

Although this notice reads "immediately," we are advised that any claimant registering for employment in our offices will receive credit for the week by filing his claim any time during the week. This means that an applicant filing an application for employment on Monday, and who does not file his claim for Unemployment Compensation until Friday, will receive credit for unemployment during that week. He must, however, file his claim during that week to receive such credit. On the other hand, if the claimant registers for work on Monday, and does not file his claim until the following week, he will not receive credit for the week passed. The District of Columbia Unemployment Compensation Act defines the waiting period week as a calendar week beginning on Sunday in all cases.

II. APPLICANT IDENTIFICATION CARD

An Identification Card, Form USES-506 or 506A listing all occupational classifications of the applicant, will be furnished. The "I" cards of current claimants will be stamped every fourth week or after a lag in benefit payments or in accordance with a temporary arrangement with the U. C. Board by the office in which the claimant is registered as indicated under Renewal below.

The U. C. Division will:

III. RENEWAL

1. Pick up all 17th and 12th Street applicant-claimants' "I" Cards indicating need for renewal rather than refer the applicant to the office holding the application card. K Street applicants will be referred to the reception point and renewal made while the applicant is in the office. [Obsolete.]

2. Route all "I" cards to the designated individual in each local office at the end of each day. Local offices are numbered as follows: No. 1-K Street, No. 2— 12th Street, No. 3-17th Street. [Obsolete.]

3. Advise applicants indicating a desire to talk to a Placement Interviewer regarding employment that their application for work is in the active application file and that they will be called for interview when a suitable opening is available. However, the applicant may, if he insists to see an Interviewer regarding employment, be referred to the proper local office of the United States Employment Service.

4. Route to the appropriate office those claimants who have had an interruption of 30 days or more in their reporting dates so that their work history may be brought up-to-date. This is necessary in many cases to determine the occupation the claim is being filed against. For example: Since the original classification, the individual may have been promoted to a new operation or may have changed his field of work and no record of this skill is available on the application card, yet there may be available job openings on file in this category.

Local Office Responsibility:

Upon receipt of "I" Cards for renewal forwarded by the U. C. Division: 1. Each office will arrange the cards in code number sequence to facilitate dating of application cards to be renewed. Should an "I" card be misrouted by the U. C. Division, the local office will forward it to the proper destination. Renewal dates on identification cards will be circled in red for ease in detecting, on subsequent visits, cards requiring further renewal. [Obsolete.]

2. After renewal dates have been posted to the application and "I" card, the identification cards will then be mailed to the individual applicant-claimant. [Obsolete.]

3. If an "I" card is returned because of an incorrect address, the envelope containing the identification card will be forwarded to the claims section at 503 K Street with a notation of incorrect address so that UC personnel can obtain the new address on a return visit. On the return visit the UC personnel will insert the correct address on the "I" card and route it in the usual manner to the USES in order to correct our records. [Obsolete.]

4. An applicant-claimant whose application is to be renewed and who insists on seeing an interviewer regarding employment will be referred by the UC to the proper local office of the USES. In such cases, the application card will be renewed by a USES staff member and the identification card returned to the individual.

5. It is imperative that identification cards be processed immediately upon receipt and returned to the applicant-claimant by mail.

IV. CLAIMS INFORMATION

The District of Columbia Unemployment Compensation Board will advise each local office of claims filed by applicants registered in that office by the issuance of claim notices. Upon receipt of the claim notice, claim information will be applied to the appropriate application card under the section headed "Dates" to identify the application as that of a claimant.

For Example:

DC-7/1/53

MD-7/1/53
GI-7/1/53

UCV-7/1/53

Upon notification of a denied or paid out claim, this information will also be applied in this section to eliminate unnecessary nctification to the UC Board. The UC Board when transmitting notices of claims, claims denied and notices of paid out claims will use a transmittal form similar to that used by the local office intransmitting DUCB Forms (See page 9). The local office upon receipt of the claim notices will verify information submitted, receipt the copy and return it to the UC Board.

When additional applications (blue-cross) are available as provided for in Employment Counseling No. 3 Revised, the form containing the claims information, date of OC, denial or paid out notices, will be forwarded to the office holding the blue-cross additional so that the information may be applied to their records. In such cases the office making the referral, etc., will be responsible for transmitting necessary information to the UC Division as well as to the office holding the primary or additional card whichever the case may be.

V. REFERRAL

Every effort will be made to: select claimants for referral to job openings on the basis of their occupational qualifications and personal characteristics; consider for referral to individual job openings on the basis of work performance requirements, employer hiring requirements; without regard to their status as claimants or nonclaimants.

When it is found that orders which would utilize the claimant's skill or skills are not available, the interviewer will attempt to solicit an order for the individual applicant. This will be done under control of the Supervisor and in accordance with time limitations. Interviewers will be responsible for full utilization of the active file. All application cards of claimants must remain in the active section of the application file as long as they are filing for benefits.

VI. ENTRIES TO BE MADE ON THE APPLICATION CARD-FORM 511

When making a referral the placement interviewer must at all times have the individual's application card available. To provide an adequate and continuing history of local office action taken on behalf of the claimant, referral entries will be made in the referral and placement record section of the claimants' cards when (1) applicant is referred to a job, (2) no referral is made or (3) applicant did not respond to call-in. Such entries will be made at different times as the various steps of the placement process are being carried out.

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