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A recent survey of the Aviation Safety Reporting System (ASRS) database on incidents involving general aviation (GA) aircraft revealed that one third of the GA incidents were associated with communications difficulties. These problems included failure to comply with ATC clearances, communications equipment malfunctions, and poor radio technique. The results of this survey suggested to our research team that GA communications issues were an appropriate topic for further ASRS research. We were also aware that past ASRS research on general aviation issues has not focused on this subject. It largely has been confined to weather-related topics, such as single-pilot IFR; pilot judgment issues; and flight phasespecific problems such as landing incidents. --ASRS Editor

he 1996 Nall Report, published by the Aircraft Owners and Pilots Association (AOPA) Air Safety Foundation, further focused our attention on dual instruction. [For the purposes of this study, dual instruction is considered primary or advanced flight training that involves a student or rated pilot who actively handles the aircraft controls (usually from the left seat of the aircraft, except in tandem configurations) and a certified flight instructor who observes the trainee's actions (usually from the right seat of the aircraft) and has the capability of intervening in control and communications actions.] Although flight instruction overall is one of the safest operations in general aviation, according to the accident statistics from the 1996 Nall Report: Accident Trends and Factors for 1995, there was a notable

concentration of fatalities and accidents during dual instruction: the only fatal go-around accident, four of the five fatal maneuvering accidents, and five out of seven non-fatal maneuvering accidents occurred during dual instruction. This cluster of accidents and fatalities in dual flight instruction raised the question of whether problematic communications, both inside. and outside the aircraft, might have played a role.

A final motivation for this study was research by NASA and others which has shown that in shared decisionmaking situations similar to those that occur in GA dual flight instruction, there is often a failure of individuals to take responsibility for actions, including communications. At the 1995 Ohio State University (OSU) Symposium, Carolyn Prince and Renee Stout pre

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he pilot flying, who was also acting as the pilot-in-command, had performed flawlessly during the flight. Flight planning, crew briefing, passenger boarding, takeoff, cruise, descent, and approach to low IFR minimums with a squeaker landing to top off a boffo performance-what more could a fella ask? Before we heap praise and accolades on this super-pilot, let's see what happens next.

The next leg was flown by the very experienced pilot who occupied the right seat on the previous leg. Mr. Super, now relegated to the right seat, soon showed signs of slowing down. The passengers beat him to the aircraft at boarding time, he was behind in setting up the Flight Management System (FMS), flubbed the clearance readback, failed to have the silent checklist items completed before the pilot asking for the challenge-and-reply items, mis-computed takeoff weights and speeds, and misdirected the pilot in finding the proper taxi route. And this was all prior to takeoff! Maybe he's just a bit behind the demands of the right seat after having performed so well on the other side-we'll see....

Things went from bad to worse as the flight progressed; more flubbed clearances, mis-set radios, inability to find charted intersections, poor fuel balance control, and general lack of support for the pilot flying marked the remainder of the flight. What happened to Super Pilot? Sadly, super pilots sometimes make poor copilots.

The pilot flying is preoccupied with the need to act, to plan for action and to be directly involved with the immediate concerns of where the aircraft will be in the next 30 seconds or so. While longer range planning and foresight are necessary, most of the pilot's actions are rooted in the present and near future. Action and the next few minutes are his real concerns.

Conversely, the copilot is charged with a more reflective, supporting role. His life should be concerned with what will happen in 10 miles, 15 minutes, the next altitude assignment, or after the next frequency change. A principal mission of the copilot is to think ahead and sort out the options available to the aircraft and the pilot flying. The copilot forms the supporting cast to the pilot flying's lead; at their best copilots observe, evaluate, advise, an

ticipate, direct, assist, and counsel. The phrase, "at their best" is key here.

At their worst copilots create high amounts of induced drag on cockpit operations. A poor or behind-thecurve copilot can prove to be a distraction, hindrance, source of frustration, and a bona fide safety hazard.

There must be a willingness to serve within the copilot, a predisposition to helping another (the pilot) toward a common goal. Without this key ingredient the copilot may as well stay at home or be replaced by an automated checklist.

While all of us started in the right seat, we used it as a vehicle from which to learn more about either the aircraft itself or aviation in general. We learned that we served the person in the left seat. When we got good enough we were allowed to graduate to the left seat, first under supervision, and then permanently as pilot-in-command. But what happens when both pilots are well or equally qualified? What happens to the quality of work performed from the right seat?

Ideally, the work should be of equal or better quality to that performed from the left seat. This is especially true for

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well-qualified copilots since much of the more introspective and background work emanates from the right side. But many consider sitting in the right seat more of a holding pattern or necessary evil to be endured while waiting to return to the driver's seat.

Much of this impatience to return to the left seat has been ameliorated by cockpit resource management training. The recognition of a near-equal partnership between front-end crew members has lessened the rigid hierarchical relationship that once predominated in cockpits. The concept of teamwork and collective problem-solving has served to elevate the role and status of the copilot. While personalities still intervene in the process of shared duties and mutual respect, the copilot's job has gained increased importance

within the past twenty years.

Back to our Super Pilot; what's wrong with his right seat performance? Since we are dealing with human beings, it is difficult to say with certainty what is wrong. Personality conflict, personal problems, or just a "bad hair day" may be interfering with the close link that should exist between him and his pilot. Whatever the problem, he should be called to task on his substandard performance, since there are potential safety implications involved. Allowing this performance to go. unchecked gives tacit approval to it and will tend to perpetuate it.

Such discussions may prove confrontational. However, the chances of them becoming so are lessened if CRM principles are used. The pilot should state his/her concern over spe

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cific items of performance and invite discussion from the other party. If done in a professional and caring manner, conflict can often be avoided. gardless whether conflict is encountered, deficiencies of performance should not be allowed to hover between cockpit crew members. Few people have attempted to define the qualities of a good copilot. Most of us concentrate on those of the pilot to the exclusion of the copilot. See if you agree that the following attributes mark the good copilot. Anticipation. The ability to look ahead and have information ready,

communicate a need to ATC, or insert information into the FMS in a timely manner saves much grief and turmoil. Without this quality the copilot is either chronically behind the aircraft or must be prompted by the pilot.

Preparedness. Closely aligned with anticipation, preparation for what comes next is a highly desired quality. Even though one anticipates correctly, without preparation for the required action, the gesture is lost.

Vigilance. A heavy term, but essential. Too much happens during high workload situations for one pilot to cope safely. The demands of staying ahead of the aircraft may not allow him/her to be on the lookout for traffic outside and for anomalies within the cockpit. The second set of eyes and ears and, most importantly, a second brain, concentrating on the tasks at hand are invaluable.

Expertise. Does the copilot know the aircraft, the ATC system, company policy, standard operating procedures, and the needs of the passengers? Without an in-depth knowledge of these features the right-seater may be more liability than asset.

Willingness to help. This feature may be the most important of all. If the copilot embodies all the other desirable qualities and has a poor attitude or is poorly motivated, he/she may be better considered as ballast than as a crew member. When the going gets fast and rough both pilots must be willing to assist the other in performing their duties; without this quality the crew may as well be flying two singlepilot aircraft in tight formation, not one dual-piloted.

The best flight crews seem to talk little, yet they communicate well through mutual respect, professionalism, and good standard operating procedures. Copilots may have to contribute more than their half of this effort. The best copilots are those who stay ahead of both the aircraft and the pilot flying not an easy task.

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John Sheehan is the Secretary General of the International Council of Aircraft Owners and Pilots Association (IAOPA).

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