Figure IV.4: Complaints Filed With the Appendix IV Work Load Increased While Resources Department's history (see fig. IV.4). At the same time, the Office experienced a 23-percent drop in its use of employees-from 1,099 employees in fiscal year 1981 to 848 in 1992. Because complaints now require more labor-intensive investigation, the Office for Civil Rights has been unable to devote the amount of resources it would like for compliance review investigations and technical assistance. As a result, in fiscal year 1992 the Office was unable to devote more than 6 percent of its regional staff resources to compliance review investigations and 4 percent to technical assistance activities. |