-12 Distribution Distribution would be made primarily through the Metro Sales Outlets and Metrobus Division Offices. The current staffing level is sufficient to absorb the anticipated pass sales. The over-thecounter sales may be augmented by direct mail distribution. fulfillment house would be the recommended approach for this portion of The costs involved would be: first class A bonded the total distribution. postage - 13 cents, registration of mail - 15 cents, and handling $1,500 per month, plus an estimated $20 per 1,000 passes. At various levels of pass sales, the costs would approximate: (*factored on an assumed average pass purchase price of $24.00) Promotion The pass program would significantly impact and bolster Metrobus promotion activities. No additional funds would be required for the program promotion. Administration The sales outlets are currently being serviced weekly. Staff and internal audits occur monthly. The pass sales would fit this schedule and would require no additional personnel. -13 Training of Personnel The passes will be so identifiable and easy to use that bus operators would require no specialized training. Actually, passes would simplify Opportunity Costs Certainly the most difficult costs to quantify are opportunity costs. Passes allow for unlimited rides during the month. The purchase price of the commuter pass is equivalent to 40 trips from a Maryland or Virginia zone to the District. The price of the base day pass is equivalent to 40 intrastate or 27 interstate trips. For those persons who currently pay fares in excess of these amounts, their pass purchase would result in a personal savings and a consequent revenue reduction. No revenue would be lost through the former non-rider's excess use of the service on a pass. New patrons attracted to Metrobus, and former irregular riders who increase their use of Metrobus because of the pass program generate compensating revenue to offset the excess use revenue reduction. The number of riders who would begin to use Metrobus as a result of the program is unknown. Similarly, it has not been determined how many current riders would increase their frequency of Metrobus use with However, research would be undertaken during the trial period to a pass. help determine the market impact of the monthly pass program. Although both the revenue reduction and the increased ridership are unknown, the relationship between them can be shown. It is important to emphasize that the new rider does not contribute an incremental cost because -14 no added service is anticipated. The purchase of a pass by a newly attracted patron compensates for the excess use revenue reduction by the number of inter or intrastate rides indicated in the table. For commuter passes, "pass zone" indicates the number of zones for which the pass would be valid. The "interstate" and "intrastate" columns show the number of rides for which compensation is made by the value of the pass. This means that for every person attracted to Metrobus by the pass program and who buys a zone 4 commuter pass, 120 people can exceed the 40 intrastate base day rides and ride 41 times at no cost to the Authority. If the pass purchaser previously rode half the time, the impact would be only half as great, compensating for 60 rides instead of 120 as in the example above. Carrying the relationship still further, the commuter from zone 4 who had been riding only half the time during rush hour but was paying for 60 rides during the base day, could buy a zone 4 pass with no revenue reduction to the Authority. Incidental Cost Avoidance Ticket and transfer printing costs would be reduced. There would be reduction in scrip handling costs. Improper fare and unpaid fare costs would be reduced, along with a decrease in farebox revenue available to handling fraud. POTENTIAL PROBLEMS -15 There are problems associated with any promotional fare program. Many potential problems have been pin-pointed and considered in developing these programs, although it is not practical to cover all of them in this report. Some, it will be noted, lend themselves to solutions. 1. It will be necessary to develop a formula for allocation The formula distinguishes between dedicated When passes are sold the jurisdiction of residence -16 The EASY RIDER or commuter pass contains the same riding privileges as the base-day pass plus rush hour and Sunday family features. The value of the commuter pass is then $16 for the base pass (viewed as non-dedicated revenue) and a rush hour balance which should be dedicated revenue for Maryland and Virginia purchasers. This is due to the preponderance of dedicated service operating during the rush hours. District of Columbia residents purchasing a commuter pass will have systemwide privileges during the base day. For this reason, District pass revenue should be allocated on the basis of District resident travel patterns. The proportion of travel by District residents inside the District compared to rides in other jurisdictions will be available through the May passenger survey. Because the District and Virginia allocations are based on the survey data which is not yet tabulated, only Maryland allocation figures can be cited by way of example. |