Integrated Communication: Synergy of Persuasive Voices

Front Cover
Esther Thorson, Jeri Moore
Psychology Press, 1996 - 386 pages
This book presents some of the latest and best thinking on the advantages and challenges of integrated marketing communication. Marketers who read this book will find new ways to think about their day-to-day decisions. They will find strategic and tactical advice, new views of basic marketing relationships, and innovative answers to familiar questions. Marketing professors who read this book will find examples that can make them better teachers. They will find interesting, interactive cases, and front-line perspectives that will prepare their students to confront the integrated future. Marketing researchers who read this book will find concepts and methods that can make their work more valid. The core concept says that the main effects of real-world communication programs are not necessarily the "main effects" researchers measure in traditional surveys and experiments. Instead, in many real communication situations, the main effects are interactions.

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Contents

The Concept Process and Evolution of Integrated
13
How Leading Advertising Agency Media Directors View
35
The Vulnerability of Integrated Marketing
51
Implications for Integrated
65
The Company Voice
87
Brand Equity and Integrated Communication
103
Strategic Planning for Integrated Marketing
135
Examining
153
Integrated Marketing Communication in a Public Service
233
Two Cases and Some
243
First Steps in Measuring Total
259
THE ROLE OF PUBLIC RELATIONS
285
An Orphan of Marketing Research
305
THEORETICAL SUMMARY A RESEARCH
331
Some General Observations About Research
355
Author Index
369

Merging
185
Some Hidden Complications
217

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