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Hon. Alan Cranston

Subcommittee on the Handicapped

Senate Committee on Labor and Public Welfare

Room 4230, Attn: Mr. Otley

Washington, DC

20510

Dear Senator Cranston:

During my testimony on June 2, 1972, you gave me the opportunity to supply for the record answers to certain questions to provide further information. The questions and our answers are as follows:

1. What proportion of persons referred to Goodwill by state Vocational Rehabilitation agencies for evaluation are referred to a sheltered workshop?

The state agencies refer persons to Goodwill for evaluation, work adjustment, training, and sometimes extended employment. We do not have a breakdown in numbers of persons referred for the different types of services on a national basis. Out of the total referred from all sources (a major portion are from the state Vocational rehabilitation agencies) about fifty percent remain in Goodwill, either in extended sheltered employment or regular jobs such as supervisory, service, office or staff. The other fifty percent leave for outside employment, referral to other agencies or for other reasons.

2. What percentage of Goodwill clients leave to go into regular competitive employment?

During 1971, our reports show 10,193 persons were placed in competitive employment. This would constitute about 10% of the total persons receiving all types of services during the year. Based on the number of persons at work in all Goodwill Industries at any given time (24,000) this would be 42%.

• Goodwill · Goodwill Industries provide employment, training and rehabilitation for handicapped persons. Industries of America, Inc., assists local organizations through development of public relations, establishment of standards, training of leadership and the general promotion of the Goodwill Industries movement.

Hon. Alan Cranston

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June 19, 1972

3. How many physically handicapped persons are placed in non-sheltered employment by Goodwill Industries?

It is not easy to break down the figures between physical, emotional and mental disabilities. We estimate that about 40% of the total placed are physically handicapped. The number in the mental category is steadily growing all the time.

4. Would you submit for the record the breakdown in general types of disability of persons served by Goodwill Industries?

We are now including this on a month-to-month basis in the computer print-out as a part of the uniform accounting system. With 94 local agencies reporting for the first quarter of 1972, the following are the totals of persons served by primary disability:

Section 01

REPORT OF SERVICE STATISTICS

For Month of March 1972

Goodwill Personnel According to Primary Disability

Line Description

TOTALS FOR ALL AGENCIES

Visual Impairments (RSA Codes 100-149)
Hearing Impairments (RSA Codes 200-229)
Cerebr.Palsy (RSA Codes 300,320,340,360,380)
Other Ortho Deform/Impair (TSA Codes 300-399)
Absence or Amp of Members (RSA Codes 400-449)
Psychotic Disorders (RSA Code 500)

Psychoneurotic Disorders (RSA Code 510)

Alcoholism (RSA Code 520)

Drug Addiction (RSA Code 521)

Other Character Disorders (RSA Code 522)

Mental Retardation (RSA Codes 530-534)

Epilepsy (RSA Code 630)

Cardiac and Circulatory Cond (RSA Codes 640-649)

Other Disabling Med Cond (RSA Codes 640-649)

Advanced Age - 65 and Up (RSA Code 900)

Disadvantaging Conditions (RSA Code 900)
No Disability

TOTALS FOR ALL AGENCIES

79-885 0 - 73 - pt. 28

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Hon. Alan Cranston

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June 19, 1972

5. What percentage of persons served by Goodwill are welfare recipients, how many receive social security, how many receive supplementing income under other federal or state programs?

We do not have a regular reporting system on the number of welfare recipients, those receiving social security, or other government supplemental income. However, a pilot study was conducted of 13 Goodwill agencies in 1969 on income supplement. This study revealed that out of a total of 1127 persons in the sample (the agencies were selected in all sections of the country) 457 were receiving payments from federal entitlement programs, 135 were receiving assistance from the state Vocational Rehabilitation agency and 310 were receiving family and private assistance.

Our experience demonstrates the need for an in depth study as authorized in the House passed bill, H.R. 8395.

6. How many persons served by Goodwill are military veterans?

Over the years, the referral of veterans by the Veterans Administration has been on a declining basis. During the 30's and 40's, many referrals were made. At one time in the 30's this was the largest single source. Now it is one of the smaller sources. This is because they refer primarily for training. We would like to have the V.A. use Goodwill for job evaluation and testing. We have an excellent program of this type at the Indianapolis Goodwill Industries. 176 veterans were referred there during 1970 for counseling, which included aptitude testing in a real work situation, with later referrals to colleges, technical schools and employment. In 1971 the number was 136. At the present there are 48 veterans in the balance of the Goodwill program at Indianapolis out of 383 persons. We would estimate, therefore, about 10% of the persons in all Goodwill Industries are veterans.

7. How many disabled persons are in staff positions in Goodwill Industries?

We do not have a system of reporting on staff persons by disability category. Many do have a disability but are not necessarily considered handicapped by it. We try to set an example by giving disabled persons full opportunity or staff jobs. Many persons who were at one time

Hon. Alan Cranston

June 19, 1972

clients later become fully employed in staff positions at equal pay with non-disabled persons. Judgment is made on the ability to do the job.

8. What kind of contracts do Goodwill Industries have with federal, state, and local government agencies for products or services?

Work done for such governmental agencies by various Goodwill Industries is furniture repair, laundry bag manufacture, re-packaging, sorting aircraft hardware, stripping and reloading of micro film cartridges, printing and mailing services. This is only a partial list.

We trust this additional information will be helpful to the Committee in its deliberations.

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Senator CRANSTON. We thank you very much for your very important contribution.

Our next witness is Dr. Jack G. Wiggins, member, Executive Committee, Council for the Advancement of the Psychological Professions and Sciences.

STATEMENT OF JACK G. WIGGINS, PH. D., MEMBER, EXECUTIVE COMMITTEE, COUNCIL FOR THE ADVANCEMENT OF THE PSYCHOLOGICAL PROFESSIONS AND SCIENCES, ACCOMPANIED BY J. F. DONAHUE, EXECUTIVE DIRECTOR

Dr. WIGGINS. Thank you. I am accompanied by Mr. J. F. Donahue, our executive director.

Senator CRANSTON. If you could summarize briefly, it would be appreciated.

Dr. WIGGINS. We have submitted a very short statement, in regard to very detailed language

Senator CRANSTON. Proceed as you wish.

Dr. WIGGINS. I feel very fortunate to have had an opportunity to listen to the other witnesses who have expressed their interest and concern in the psychological aspects of health care, and in the treatment of the physically ill. The repeated reference to psychology of the individual is the issue to which I would like to address myself.

I am Dr. Jack G. Wiggins, a psychologist from Cleveland, Ohio, where I am a founding partner of the Career Development Center. I am a member of the board of governors of the Council for the Advancement of the Psychological Professions and Sciences, and I serve on its executive committee.

Vocational rehabilitation has been a major activity of psychology for more than 50 years. Psychologists have helped shape the accomplishments of the Federal-State system operated principally under the Vocational Rehabilitation Act.

Thus, we are gratified to see that H.R. 8395, which takes the form of a new Vocational Rehabilitation Act, simultaneously sets forth some innovative, goal-oriented provisions which hold promise of still further progress. We refer especially to the new title III offering comprehensive services to the severely handicapped toward functioning normally at home and in the community. We commend the authors of the bill also for attention in title IV to victims of transportation and environmental barriers, end stage renal disease, and spinal cord injuries.

My expertise in the field does not extend to commenting on the funding provided in H.R. 8395; I must leave the judgments in this area to others qualified to make them. I do, however, wish to express intense interest in adequate funding of all the programs authorized in this legislation. They are meaningful programs benefiting the clients of the vocational rehabilitation system and happily generating benefits to the community in several ways.

The individual achieving his or her rehabilitation goals may cease. to represent a personal burden to family and custodians. The rehabilitated individual may also cease to represent a tax burden to the community. While these are favorable developments in themselves, we

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