Trust in Cooperative Risk Management: Uncertainty and Scepticism in the Public Mind

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Timothy C. Earle, Michael Siegrist, Heinz Gutscher
Earthscan, 2012 - 313 pages
Trust is an important factor in risk management, affecting judgements of risk and benefit, technology acceptance and other forms of cooperation. In this book the world's leading risk researchers explore all aspects of trust as it relates to risk management and communication. Drawing on a wide variety of disciplinary approaches and empirical case studies (on topics such as mobile phone technology, well-known food accidents and crises, wetland management, smallpox vaccination, cooperative risk management of US forests and the disposal of the Brent Spar oil drilling platform), this is the most thorough and up-to-date examination of trust in all its forms and complexities. The book integrates diverse research traditions and provides new insights into the phenomenon of trust. Factors that lead to the establishment and erosion of trust are identified. Insightful analyses are provided for researchers and students of environmental and social science and professionals engaged in risk management and communication in both public and private sectors. Related titles The Tolerability of Risk (2007) 978-1-84407-398-6

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Contents

Chapter 1 Trust Risk Perception and the TCC Model of Cooperation
1
Managing Risk and Building Trust though Belonging
51
Implications for Management
73
People as Intuitive Detection Theorists
95
Towards a Conceptual Model of Critical Trust
117
Implications for the Interface of Risk Assessment and Risk Management
143
Chapter 7 Rebuilding Consumer Trust in the Context of a Food Crisis
159
Chapter 8 Trust and Risk in Smallpox Vaccination
173
Chapter 9 The What How and When of Social Reliance and Cooperative Risk Management
187
Toward Understanding Sources of Local Officials Trust in Wetlands Management
211
Cues and Process Feedback
241
Three Case Studies
267
Index
287
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