Administration, Volume 45, Issue 1

activities administrative and technical administrative staff agencies analysis approach authorities behaviour Building a shared civil society client competition law competition policy concept conflict consulted contingency theory core processes costs county engineers county managers create critical incidents devolution discipline dual structure Dublin economic effectiveness empowerment environment focus functional health board Healthcare implementation implications individual information technology infrastructure Institute of Public involved Ireland Irish Irish Civil Service ISBN issues learning organisations management team market failure mental models monopoly Oireachtas operational organisation structure outcome output performance personal mastery Personal Social Services postmodern society problems process-based producers professional Public Administration public ownership public sector public services question regulation responsibility result role service delivery system service objectives service quality shared vision social workers Strategic Management Systems thinking Team learning technical and administrative technical staff Telecom Éireann unit grouping