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Contents
P J Howell The Dual Staff Structure | 3 |
Gerard Lyons and Application of Business Process | 23 |
Laraine Joyce and Health Boards as Learning | 43 |
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accountability activities administrative agencies application approach authorities become behaviour business processes child civil society competition concept concern considered consulted consumer costs create critical decisions defined described direct discipline dual structure Dublin economic effectiveness engineers environment example existing failure firms functional given greater grouping health board implications important improved incidents increased individual Institute integration interest involved Ireland Irish ISBN issues learning local authorities measures models objectives operational organisation outcome particular performance personal mastery Personal Social Services political positive problems producers professional Public Administration public ownership public sector public services question reason reflect regulation responsibility result Review role service delivery shared society staff strategic suggest supply technical units values vision welfare workers