Understanding and Managing Diversity: Readings, Cases, and Exercises

advantage affirmative action African Americans approach Asian asked assigned Assumption College assumptions behavior Bennett Canadian challenges Coca-Cola College color conflict context corporate Cracker Barrel cross-cultural cultural differences Dean Warren discrimination Discussion Questions dominant masculinity emotional emotional intelligence employees employment environment ethical European European Americans example experience female gender hired human resources identity individual interaction intercultural communication intercultural competence Intercultural Press interculturalists issues Japanese language Latino lesbian LGBT male managing diversity ment Mexican minority multicultural negative November 18 opportunities organization organizational paradigm patterns person perspective position programs race racial relationships religion result ritual role sexual harassment sexual orientation situation skills social stereotypes strategy talk tend tion U.S. Americans understanding United University values white privilege women Worcester State College workforce workplace Yarmouth York