The Outsourcing Handbook: How to Implement a Successful Outsourcing Process

Front Cover
Kogan Page, 2006 - 222 pages
1 Review
Reviews aren't verified, but Google checks for and removes fake content when it's identified
Outsourcing is now increasingly used as a competitive weapon in today's global economy. The Outsourcing Handbook is a step-by-step guide to the whole outsourcing process. It looks at key factors in the success of a project as well as problem areas and potential pitfalls. It provides an objective, repeatable process that allows organizations to maximize returns on outsourcing investments. Unlike most outsourcing books, The Outsourcing Handbook takes a process-oriented, actionable, and structured approach to understanding the intricacies of constructing, managing, and even terminating an outsourcing engagement.

From inside the book

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

Ten common traps of outsourcing
19
Strategic assessment
37
Defining your needs
69
Copyright

8 other sections not shown

Common terms and phrases

About the author (2006)

Mark J. Power is the President of ROS Incorporated, an outsourcing education, process and consultancy company based in Lisle, Illinois. ROS advises and educates organizations on outsourcing strategies, design and implementation by using best practices that maximize return on investment. He has 20 years experience in the high-tech industry and has held senior management and executive positions. A seasoned global outsourcing executive, he has designed, implemented and managed multimillion-dollar manufacturing, IT and R&D outsourcing initiatives in the United States, Mexico, Europe, the Middle East and India. Kevin C. Desouza is the President of the Engaged Enterprise, a strategy consulting firm with expertise in a variety of areas, including knowledge management and crisis management. Also Director of the Institute for Engaged Business Research, he is the author of Managing Knowledge with Artificial Intelligence (Quorum Books, 2002), co-author of Managing Information in Complex Organizations (M.E. Sharpe, 2005) and Engaged Knowledge Management (Palgrave Macmillan, 2005) and editor of New Frontiers of Knowledge Management (Palgrave Macmillan, 2005). In addition, he has published over 80 articles in prestigious practitioner and academic journals. Mr. Desouza is frequently an invited speaker on a number of cutting-edge business and technology topics for national and international, industry and academic audiences. Carlo Bonifazi has 25 years of diverse experience in the technology field and has held senior management positions in software development and production, product development, strategic alliances, and IT. He has led global outsourcing product development and IT initiatives and is the Co-founder and Vice President of ROS Incorporated.

Bibliographic information