The SPEED of Trust: The One Thing that Changes Everything
From Stephen R. Covey's eldest son comes a revolutionary new path towards productivity and satisfaction. Trust, says Stephen M.R. Covey, is the very basis of the new global economy, and he shows how trust—and the speed at which it is established with clients, employees and constituents—is the essential ingredient for any high–performance, successful organization.
For business leaders and public figures in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship—from the most personal to the broadest, most indirect interaction—and how to establish trust immediately so that you and your organization can forego the time–killing, bureaucratic check–and–balance processes so often deployed in lieu of actual trust.
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Excellent book on all notes. The speed of trust is a good teaching tool for all persons in leadership. It is a needed tool on teaching effective leadership in business and growing our sons and daughters.
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THE FIRST WAVESELF TRUST
THE SECOND WAVERELATIONSHIP TRUST
THE THIRD FOURTH AND FIFTH WAVES
The Fourth WaveMarket Trust
The Fifth WaveSocietal Trust
Restoring Trust When It Has Been Lost
A Propensity to Trust
NOTES AND REFERENCES
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13 Behaviors ability agenda Andy Roddick Anne Mulcahy become behave bell curve brand build trust capabilities CHAIRMAN AND CEO Clarify Expectations company’s competence conﬁdence Confront Reality Cores of Credibility create culture customers deﬁne Deliver Results Dell Inc didn’t difﬁcult dividends employees ethics example extend trust feedback feel ﬁnancial ﬁnd ﬁrst ﬁve focus FranklinCovey Gerard Arpey give going high-trust Huntsman Hurricane Katrina impact improve increase inﬂuence inspire trust integrity intent interaction issues Jack Welch Johnson & Johnson Jon Huntsman Keep Commitments leaders leadership learning listen look low-trust ofﬁce organization organizational percent person principles proﬁt propensity to trust reﬂect relationships reputation responsibility restore trust signiﬁcant signiﬁcantly someone speciﬁc speed and cost SPEED OF TRUST stakeholders Stephen M. R. Covey talents Talk Straight there’s things tion today’s track record transparency Warren Buffett what’s you’re