Factors affecting organizational performance: a five-country comparison
Marketing Science Institute, 1997 - Corporate culture - 32 pages
It has been extensively documented that significant differences exist between organizations operating in different countries - differences due to factors such as national and organizational cultures, strategic orientations, andmanagement styles. What is less clear, however, is whether there are significant differences in the factors that drive performance in the most successful firms regardless of country. Using nationally representative samples of U.S., English, French, German, and Japanese firms, we found unsurprising differences in organizational cultures (the Japanese businesses with more clan-oriented cultures and the French firms with more hierarchical ones, for instance). However, there were no overall country-specific slopes or intercepts in regressions relating factors such as innovativeness, organizational climate and culture, and customer orientation, to business performance. We conclude that successful firms transcend national culture differences to develop a common pattern of drivers of business performance which includes a primary focus on organizational innovativeness,a friendly climate, and a competitive culture.
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